Entries by Sabrina Lugo

Don’t we all want great hotel customer service?

Today I was trying to think about the last time I had good customer service… It took me a while to recall something worth remembering. Now that I think about it, I even remember finding myself surprised whenever I did get outstanding customer service. As if it were an unusual thing nowadays. Sadly, it is. I […]

How will you Book your Next Travel?

Nowadays the online world had made it easier for us to plan and book travel ourselves. We spend weeks researching, planning and arranging final details to have the vacation of our lifetime. Sometimes things go as you planned them to if you actually had sufficient time to thoroughly plan every aspect of your trip before […]


Videos VS. Virtual Tours

IcePortal helps clients manage and distribute visual content to over 11 million unique visitors a month on 1,000s of travel and local websites around the globe in nine languages. To know more about us visit our social profiles on Facebook, Twitter, LinkedIn or Google+; visit ICEPortal, or give us a call at (+1)954-893-6778. We would […]


Visuals are Present in every Travel Stage

Taking a trip represents a lot of moving pieces to those who plan their own travels.You might remember Google’s infographic on their own intake on how people travel, in which they concluded that the travel journey was divided in 5 segments . These were called the 5 stages of travel, which entailed the dreaming, researching, […]


Who Really uses Travel Agents

We know everyone uses the internet to book travel nowadays. Even though travel agents remove the annoying weight of having to plan your own trip and go through thousands of websites to find a nice accommodation, people have become more and more independent when researching and planning their travels. “Only 15 per cent of foreign […]