With support teams in North America, Europe and Asia Pacific, we deliver individual support and remote troubleshooting to all our clients.
Providing impactful support is part of our ethos at IcePortal. We believe great things happen when exceptional support is provided. We take great pride in not only bringing advanced technology to the hospitality landscape, but also providing great support to ensure you are making the most out of our solutions.
Cases will be tracked through our internal ticketing system and escalated as needed per our contractual SLAs.
Please note, this email address replaces all previous IcePortal support contact emails.